Senior Software Developer

TL;DR

Senior Software Developer (Backend): Resolving customer escalations and documenting complex issue resolutions with an accent on multi-tasking, flexibility, and delivering on commitment dates. Focus on troubleshooting skills and ability to maintain calmness and clarity in high-stress situations.

Location: This position is 100% remote anywhere in the US

Company

hirify.global is the leader in data integrity, empowering businesses to make more confident decisions based on trusted data through software, data enrichment products, and strategic services.

What you will do

• Defines, analyzes, and resolves customer escalations in a timely & accurate manner.
• Provides periodic updates to customers, co-workers & management on the status of outstanding issues.
• Documents complex issue resolutions for both the customer & internal reference as needed.
• Assists team members with complex issues to gain experience & exposure to more advanced problems.
• Contributes, reviews & maintains knowledge base content and product documentation as needed.
• Will require periodic after hour / weekend coverage, done on a Pager rotational basis.

Requirements

• 5+ yrs of software engineering.
• Excellent communication (oral & written), analytical and troubleshooting skills.
• OS experience in one or more areas of Linux, UNIX, and/or Windows.
• Frameworks: Java, J2EE, Servlets, MDB, HTML, JNDI, Jax-RS, JMS, Junit, XML, JSON
• Protocols: AS2/4, HTTP(S), FTP(S), SFTP, Rest/APIs, RNIF, EBICS
• Cloud experience in one or more areas of AWS, Azure, Google, IBM, RedHat.
• CI/CD: Maven, Docker, IBM Cloud, Kubernetes, Jenkins, GitHub
• Database experience in one or more areas of Oracle and/or DB2 and/or MS SQL and/or MySQL
• Ability to read and code through an Object Oriented Language, preferred Java.
• Experience with JDBC, JDK, JVM stack traces.
• Strong understanding & experience of executing Static & Dynamic scans, fixing vulnerabilities.
• Aptitude to prioritize and handle multiple issues simultaneously.
• Strong attention to detail and accuracy.
• Ability to work independently in a fast paced environment.
• Ability to function and contribute in a team environment.

Culture & Benefits

• Committed to career development for employees and offer opportunities for growth, learning and building community.
• With a "work from anywhere" culture, celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents.
• The Company advocates employee career development and employee requests to pursue internal employment opportunities are encouraged.