Public Sector Sales Specialist

TL;DR

Public Sector Sales Specialist: Supporting our most profitable and complex customers by assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer’s annuity business, providing post sales support. Focus on improving customer retention and satisfaction, and your exposure to the sales process will train you effectively to manage an Enterprise customer account base.

Location: Toronto, ON, CA

Company

hirify.global is a software-focused IT solutions and services provider that equips organizations to be agile and innovative.

What you will do

• Work as a core supportive partner for our Public Sector customers along with our Public Sector Account Manager and Account Executive teams.
• Assist with researching and fulfilling quote requests, providing reporting, helping manage a customer’s annuity business, providing post sales support
• Stay knowledgeable on the latest technology trends, pricing programs, and selling processes with each individual customer.
• Build strong relationships with sales reps, vendors, customers, and other co-workers.
• Work with hirify.global’s partners & vendors to find the best pricing, product availability, and alternative solutions to solve customers’ needs.
• Assist, when required, with project-based activities such as forecasting equipment, arranging specialized delivery, and maintaining documentation tracking customer project progress.

Requirements

• 2+ years of customer service experience.
• A high level of commitment to exceptional customer service and relationship building
• Strong written and verbal communication skills
• Strong problem solving, organizational and interpersonal skills
• The ability to work both individually and in a team environment
• Proficiency in MS Office tools - Outlook, Word, Excel, PowerPoint

Nice to have

• Experience in using Enterprise grade reporting tools, such as Oracle/ BI an asset.
• Proficiency in Salesforce an asset

Culture & Benefits

• You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• At hirify.global, we are dedicated to achieving our goals and committed to success for our customers and each other
• Plan your workdays in a way that suits you best
• Proudly recognized as a Great Place to Work for 20 consecutive years
• We are committed to an inclusive culture where every team member can be their authentic self
• Benefit from competitive perks that start on day one