Salesforce Administrator (Financial Services)

TL;DR

Salesforce Administrator (Financial Services): Administering and optimizing Salesforce instances within a financial services context, focusing on enhancing customer visibility and engagement. Focus on leveraging Financial Services Cloud, Sales Cloud, and Service Cloud capabilities to drive change management, ensure user adoption, and design scalable declarative solutions for multiple business domains.

Location: Hybrid in London, UK, with flexibility to work from home without fixed days in the office.

Company

hirify.global is a product-focused bank empowering ambitious UK businesses and personal savers through data-driven financial tools.

What you will do

• Act as a Salesforce Administrator for the growing Financial Services Cloud (FSC) org, supporting multiple teams and locations.
• Support change management efforts by coordinating releases, communicating platform updates, and ensuring user readiness.
• Develop and deliver training, onboarding, and adoption materials for Salesforce and Slack-integrated workflows.
• Partner with business teams to understand requirements and design scalable, efficient Salesforce solutions.
• Configure declarative automation including Flows, page layouts, record types, security, and validation rules.
• Optimise Financial Services Cloud capabilities such as Action Plans, Application Forms, Financial Accounts, and Interaction Summaries.

Requirements

• 3–5+ years of Salesforce Administration experience, ideally in Financial Services.
• Strong practical experience with Financial Services Cloud, Sales Cloud, and Service Cloud.
• Proven track record of running change management initiatives and improving system adoption.
• Hands-on knowledge of internal and external Slack integrations and workflow automations.
• Good experience with integrated CTI systems.
• Salesforce Certified Administrator required; Advanced Admin or FSC Accreditation preferred.

Culture & Benefits

• Truly hybrid role with flexibility for remote work and in-person collaboration.
• 25 days holiday (plus bank holidays) and enhanced family leave allowances.
• Competitive salary and equity in the business.
• Choice of premium laptop running macOS.
• Opportunities for team and company socials, including office breakfasts, lunches, dinners, and a free barista bar.
• Commuter support schemes (cycle to work, EV scheme).