Overnight Advisor

TL;DR

Overnight Advisor: Managing high-priority travel needs during overnight hours, ensuring efficient and cost-effective travel arrangements with an accent on solving complex logistics in real-time. Focus on balancing budget considerations with traveler support, especially during disruptions.

Location: Must be based within commuting distance of Perk's hubs. Relocation assistance available.

Salary: Starting at $27.80/hr.

Company

Perk is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing.

What you will do

• Execute flawless bookings and modifications via phone, live chat, and email.
• Coordinate complex, multi-city international trips including air, rail, ground transport, and lodging utilizing proprietary software.
• Enforce corporate travel policy, ensuring bookings align with company tiers, budgets, and preferred vendor contracts.
• Provide "white-glove" service for C-suite executives, managing specific preferences.
• Monitor global events and proactively reroute travelers to keep them out of harm's way.

Requirements

• 3+ years in a high-touch customer service environment.
• Must thrive on the 12 AM – 9 AM rhythm.
• Exceptional problem-solving skills under pressure.
• Crystal-clear professional communication, both written and verbal.
• Tech-savvy and able to learn new SaaS platforms quickly.
• Must be based within commuting distance of our hubs.

Culture & Benefits

• Earn a significant premium for your night-owl lifestyle.
• Gain an IATAN Travel Agent membership, unlocking discounts on hotels, flights, and experiences worldwide.
• Generous PTO and a focus on work-life balance.
• Access to global professional development opportunities within the hirify.global ecosystem.
• Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan.
• Plan for your future with our 401(k) plan with company matching contributions.