Sales Development Representative

TL;DR

Sales Development Representative: Helping users and prospects navigate their Grafana journey by providing appropriate resources and guidance, partnering with the Sales Team to identify new business opportunities and contribute to company revenue goals. Focus on balancing reactive inbound inquiries with proactive outreach, using research and data to craft thoughtful messaging, and driving business conversations.

Location: Located in Toronto, Canada

Salary: 83,250 CAD – 89,350 CAD

Company

hirify.global is a remote-first, open-source company providing observability solutions with its Grafana LGTM Stack, used by over 20M users and 3,000+ companies globally.

What you will do

• Build and maintain knowledge of Grafana technology, competitors, open-source ecosystem, and industry trends.
• Effectively and efficiently follow up on inbound leads.
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
• Utilize Salesforce and Grafana dashboards for lead and account management and research.
• Drive effective discovery conversations to understand users’ needs and goals.
• Consistently meet new business opportunity and pipeline targets.

Requirements

• Located in Toronto, Canada
• Open to feedback and coaching, always looking for ways to improve.
• Clear and concise written and verbal communication style.
• Excellent organizational skills and the ability to prioritize many tasks and demands.
• Resourceful and proactive in an environment that is constantly evolving.
• Driven by purpose and by winning with a team-first attitude.

Culture & Benefits

• 100% Remote, Global Culture bringing together talent from around the world.
• Opportunity to tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent communication, open decision-making, and regular company-wide updates.
• Innovation-driven culture with autonomy and support to ship great work and try new things.
• Open Source roots and empowered teams with a high trust, low ego culture.
• Defined career growth pathways and approachable leadership.
• Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
• In-person onboarding for new hires to learn about the company and team.