AI Process Transformation Lead (AI)

TL;DR

AI Process Transformation Lead (AI): Owns end-to-end problem framing and value definition for internal GenAI initiatives, redesigning business processes through an AI lens. Focus on translating ambiguous business problems into clear requirements and measurable outcomes, partnering with business owners and engineering teams for high-impact solution delivery.

Location: Munich, Germany

Company

hirify.global Group is an international community leading and creating the market by innovating, evolving, and transforming for its customers.

What you will do

• Analyze and redesign business processes end-to-end using an AI-first lens, beyond local step optimization.
• Identify high-impact opportunities for GenAI to reshape workflows; define target states and value hypotheses.
• Translate ambiguous business problems into clear requirements, success metrics, and tightly scoped MVPs.
• Align stakeholders on priorities, scope, and expected outcomes, challenging narrow functional views.
• Partner with business owners to ensure commitment, adoption readiness, and operational fit.
• Support execution from discovery through rollout by validating outputs, refining requirements, and removing ambiguity for engineering delivery.

Requirements

• Strong background in process engineering, operational excellence, automation, or product operations.
• Proven ability to turn complex workflows into structured requirements, measurable outcomes, and delivery-ready scope.
• Strong analytical skills: value estimation, KPI definition, baseline measurement, and impact tracking.
• Experience working cross-functionally with senior stakeholders and driving alignment under ambiguity.
• Solid technical fluency to collaborate effectively with engineering teams (systems thinking, integrations, data concepts).
• Strong written and verbal communication, able to simplify and drive decisions.

Nice to have

• Experience with GenAI-enabled workflow redesign or automation programs.
• Familiarity with enterprise business systems and process landscapes (e.g., CRM, ERP, HCM, contact center).
• Experience building enablement assets (templates, blueprints, training) that scale delivery.

Culture & Benefits

• A growing international community with over 50 nationalities.
• Tools, training, and support to work in a way that suits you.
• Opportunities to learn new skills and reach your potential.
• Inclusive environment where people feel welcomed.