Lead Strategic Partner Success Manager (Technology Partnerships)

TL;DR

Lead Strategic Partner Success Manager (Technology Partnerships): Leading and optimizing strategic technology partnerships for an image and video API platform with an accent on technical pre-sales, post-sales customer success, and go-to-market strategies. Focus on defining cross-functional processes, integrating hirify.global's systems, and advocating for partner needs within product development.

Location: United States

Company

hirify.global is an Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide, focusing on visual layer technology.

What you will do

• Lead a cross-functional team of Technical Support, Sales Engineers, and Customer Success Managers.
• Define and manage end-to-end processes for partner pre-sales, implementation, launch, and ongoing success.
• Collaborate with Strategic Technology Partner Directors to strategize on partner integrations and success.
• Act as the partner's voice to Product, advocating for new features and feedback.
• Assist in technical pre-sales efforts on targeted prospect sales calls.
• Define key success metrics and go-to-market strategies to meet or exceed annual goals.

Requirements

• 5+ years in managing technology partnerships for a cloud-based service provider.
• Ability to build strong relationships with business and technology decision-makers.
• Technically savvy with the ability to relay technical concepts and business value.
• Exceptional listener, highly empathetic to partner needs and perspectives.
• BS or MBA degree in Business or Computer Science preferred.

Culture & Benefits

• 100% sponsored medical, dental, and vision plans for employees and family.
• HSA company contribution.
• Matching 401k program.
• Robust vacation and wellness policy.
• Annual development stipend.
• Catered lunches or a food stipend.
• Globally distributed team united by humility, curiosity, and collaboration.