TL;DR

Senior Manager, SMB Sales (EMEA): Leading and scaling high-velocity SMB retention and expansion across EMEA, focusing on predictable growth, strong customer relationships, and disciplined sales execution. Focus on developing a world-class sales management culture, optimizing performance through data-driven insights, and building scalable processes.

Location: Hybrid in Dublin, Ireland

Company

%hirify_global% is a cutting-edge technology company connecting diverse artists and creative professionals around the globe with the agencies, brands, and people who need their work and services.

What you will do

Lead, hire, develop, and retain a high-performing team of SMB Client Partners.
Own SMB retention and expansion performance across your region, delivering against KPIs such as retention rate and net revenue growth.
Design and execute proactive retention and expansion strategies tailored to SMB customer needs.
Continuously optimize sales motions for speed, efficiency, and customer impact across a large book of business.
Establish, refine, and scale best-in-class SMB sales processes, playbooks, and performance cadences.
Collaborate closely with Marketing, Product, Customer Support, and Operations to improve customer experience and unlock growth.

Requirements

Significant sales leadership experience, including managing high-velocity SMB or mid-market sales teams.
Proven track record of driving retention, expansion, and YoY growth in a recurring or repeat-purchase sales model.
Experience scaling teams, processes, and performance in fast-paced, metrics-driven environments.
Strong people leader with a passion for coaching, talent development, and performance management.
Highly data-driven, with the ability to translate insights into clear actions and outcomes.
Fluency in English required.
Strong proficiency in Salesforce (or comparable CRM) and Excel.

Nice to have

Additional European languages.
Experience in the creative, media, marketing, SaaS, or digital content industry.

Culture & Benefits

Direct impact on the success of the company and the evolution of our growing AI Business.
Executive leadership prioritizes growth and career path planning with your goals and passions in mind.
Flexibility to work between home and office with everything needed to be successful in both.
A generous and competitive benefits package.
Support for employees to drive culture and develop solutions that help others share their world views.
Commitment to creating a culture where employees belong and have equal opportunities to succeed.