UX Design Manager

TL;DR

UX Design Manager: Leading and growing the UX research practice across a platform, shaping product decisions through high-quality, continuous research with an accent on deeply understanding customer workflows, behaviors, and needs. Focus on influencing product strategy, roadmap decisions, and day-to-day execution to deliver meaningful value at scale.

Location: On-site in Bengaluru, Karnataka

Company

hirify.global is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep.

What you will do

• Lead and mentor a team of UX researchers, supporting their growth while setting a high bar for research quality and impact.
• Own and evolve the UX research strategy across the hirify.global platform, aligned with product and business goals.
• Plan and execute hands-on qualitative and quantitative research, including usability testing, interviews, surveys, and behavioral analysis.
• Drive continuous discovery and validation by embedding research into product development cycles.
• Translate complex research findings into clear, actionable insights that inform product strategy and design decisions.
• Help build scalable research processes, standards, and tools to increase the reach and effectiveness of research across teams.

Requirements

• 6–9+ years of experience in UX research, with at least 2+ years in a people management or lead role.
• Comfortable being both a manager and an individual contributor, balancing team leadership with hands-on research work.
• Strong experience conducting mixed-methods research (qualitative and quantitative) in SaaS or complex digital products.
• Understand SaaS product dynamics such as onboarding, activation, feature adoption, and retention.
• Skilled at synthesizing research into compelling stories that drive alignment and decision-making across teams.
• Communicate clearly and confidently with stakeholders across product, design, engineering, and leadership.

Nice to have

• Prior experience working in a SaaS company.

Culture & Benefits

• Highly engaging and rewarding workplace with awesome perks and many opportunities for growth.
• Culture reflects globally diverse backgrounds and commitment to customers and each other.
• Lives by values: Delight your customers, Act as a Founder, and Better Together.
• hirify.global is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
• Ability to verify identity and eligibility to work in the respective work locations is required upon hire.

Hiring process

• AI tools may be used to support parts of the hiring process, such as reviewing applications or analyzing resumes, but final decisions are made by humans.