Pega Lead Business Architect (Pega)

TL;DR

Pega Lead Business Architect (Pega): Leads business architecture and process design for Pega applications with an accent on aligning Pega solutions with business goals and delivering measurable value. Focus on translating business requirements into Pega-ready functional requirements, defining case types, and facilitating stakeholder alignment.

Location: Amsterdam, North Holland, Netherlands

Company

hirify.global is a global provider of information technology services and solutions.

What you will do

• Lead business architecture and process design for Pega applications.
• Collaborate with business stakeholders to understand objectives, pain points, and KPIs.
• Translate business requirements into Pega-ready functional requirements.
• Define case types, stages, steps, SLAs, and business rules.
• Own and manage backlog, user stories, and acceptance criteria.
• Facilitate workshops, design sessions, and stakeholder meetings.

Requirements

• Pega LBA Certification (mandatory)
• Strong knowledge of Pega Case Management, Direct Capture of Objectives (DCO), App Studio & Dev Studio.
• Experience with process modeling and workflow design.
• Experience with Agile/Scrum methodology.
• 10+ years of overall IT or business analysis experience.
• 3+ years in a Pega LBA or senior BA role.
• Dutch Speaking - Mandatory.
• Experience in Banking projects – Mandatory.

Nice to have

• Experience in large-scale or enterprise Pega programs.
• Exposure to decisioning, customer service, or digital transformation.
• Knowledge of regulatory or compliance-driven environments.
• Experience in KYC/CDD Domain.