Ooma is Hiring

Job Info:

Company Ooma
Position Site Reliability Engineer (Remote)
Location Remote.
Source EchoJobs
Published February 14, 2026
Category DevOps
Type Full-Time
Salary $118k - $158k

About the Role:

As a Site Reliability Engineer, you will leverage your extensive expertise in Linux Systems, Virtualization, containers, Kubernetes clusters, and CI/CD pipelines to ensure the stability and efficiency of our systems. Your role will involve collaborating with various teams to implement best practices for infrastructure management, automated deployment, and application performance monitoring. A strong understanding of on-premises environments and the management of large data centers is essential.

What You’ll Do:

Monitor and troubleshoot system performance, reliability, and availability issues using modern observability tools and techniques, with a strong emphasis on diagnosing and resolving issues in operating systems and bare metal environments.
Design, implement, and maintain scalable and reliable infrastructure using containers, Kubernetes, and microservices architecture.
Manage CI/CD pipelines to facilitate efficient software development and deployment processes.
Implement GitOps workflows using ArgoCD or Flux, manage Helm charts and Kustomize configurations for declarative application deployment and version control.
Oversee configuration management to ensure consistent and reliable software releases across environments. Using Ansible for consistent system configuration, patch management, and provisioning across datacenter infrastructure.
Design and operate high-throughput Kafka clusters for event streaming, managing topics, partitions, replication, consumer lag monitoring, and disaster recovery strategies across datacenter infrastructure.
Collaborate with development teams to influence system design choices and operational policies.
Provide expert guidance on managing large data centers, including hundreds of bare metal servers and virtual machines (VMs), ensuring optimal configuration and performance.
Implement name services and server management practices to support our infrastructure needs.
Continuously evaluate and integrate new technologies to enhance operational efficiency and reliability.
Participate in on-call rotations to provide support for production systems as necessary, conduct blameless post-mortems with root cause analysis, and maintain incident response runbooks and procedures.
Create comprehensive technical documentation, runbooks, architectural diagrams, network topology maps, and maintain knowledge bases for operational procedures and best practices.
Continuously evaluate and integrate new technologies to enhance operational efficiency and reliability.

Experience We’re Looking For:

Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
5+ years of experience as an SRE or a related field, with a strong focus on production systems, containers, microservices and service delivery.
Extensive experience with managing and maintaining CI/CD Pipelines and the essentials supporting it (GitOps workflows, ArgoCD, Helm charts)
Comprehensive knowledge of Observability Tools such as Prometheus, ELK Stack, log collectors, and Grafana for visuals
Extensive on-premises datacenter experience managing large data centers with hundreds of bare metal servers and VMs.
Deep knowledge of Linux operating systems, their configuration, performance tuning, and troubleshooting.
Experience with configuration management tools.
Familiarity with networking concepts and protocols in the scope of Linux Operating Systems.
Proven ability to analyze complex systems, identify bottlenecks, and implement solutions with strong troubleshooting skills.
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
Experience with containers and orchestration technologies, particularly Kubernetes is a plus.

What We Offer:

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.

The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs). United States Pay Range $118,000—$158,000 USD

%contact_placeholder%