Senior Technical Writer (Cybersecurity)

TL;DR

Senior Technical Writer (Cybersecurity): Creating and managing end-to-end documentation processes, including installation, configuration, admin help, and APIs, with an accent on unification across product areas and improved content reuse. Focus on content strategy, SEO, and simplifying complex technical information for multiple audiences.

Location: Hybrid in Israel

Company

hirify.global, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise.

What you will do

• Own end-to-end documentation processes, including installation, configuration, admin help, and APIs.
• Take an important part in the overhaul and modernization of the documentation set to support unification across product areas.
• Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.
• Contribute to microcopy and embedded help to improve in-product guidance.
• Identify and implement best practices for content strategy, SEO, and information architecture.
• Analyze documentation effectiveness through feedback, analytics, and support cases.

Requirements

• 5+ years of experience documenting highly technical enterprise software.
• Proven ability to plan, lead, and execute strategic documentation initiatives.
• Strong understanding of content reuse, conditional logic, and modular design (MadCap Flare expertise is a strong advantage).
• Must have hands-on experience designing, building, and using AI-powered agents or workflows to support technical documentation (e.g., documentation assistants, content-generation pipelines).
• Experience working in an Agile development environment with cross-functional teams.
• Experience with version control (GitHub/GitLab), CI/CD concepts, and developer workflows.

Nice to have

• Experience documenting PAM, IAM, or cybersecurity solutions.
• Familiarity with DITA, topic-based authoring, or headless CMS approaches.
• Prior experience leading content audits and migration plans.