Care Navigator - Mood & Anxiety

TL;DR

Care Navigator (Mood & Anxiety): Providing telephonic and telehealth assessment, support, and care coordination for adult and adolescent members with chronic and treatment-resistant mood and anxiety disorders with an accent on evidence-based treatment approaches like DBT and CBT. Focus on applying motivational interviewing, developing safety plans, and collaborating with multidisciplinary teams to ensure a smooth member experience.

Location: Remote (USA: Pacific, Mountain, Central, or Eastern Time Zones)

Salary: $33.33 - $42.31 Hourly

Company

hirify.global is a leading mental health service provider utilizing clinically validated technology to deliver personalized mental healthcare solutions to over 450 companies globally.

What you will do

• Conduct developmentally appropriate telephonic and telehealth screening, brief intervention, and referrals to specialty treatment providers.
• Apply active listening, psychoeducation, and motivational interviewing to understand and support members or families in setting goals.
• Coach members on Dialectical Behavioral Therapy (DBT) skills as part of their care journey, tailoring skills for adolescents when applicable.
• Identify appropriate levels of care, facilitate referrals, and coordinate care with hirify.global providers and community resources.
• Provide in-the-moment support and developmentally appropriate safety planning for members with safety risks or in crisis.
• Document information, maintain accurate records, and track progress within required timeframes using various systems, including an EHR.

Requirements

• Required mental health license: LCSW, LMFT, or LPC.
• Minimum of 2+ years of clinical care experience working with chronic and severe mood and anxiety disorders in adult and adolescent populations.
• Experience with motivational interviewing, diagnostic assessment, and triage.
• Knowledge of current best practices and evidence-based treatments for mood and anxiety disorders, such as CBT, DBT, DBT-A, Exposure-Based therapies, and Behavioral Activation.
• Experience working with parents and caregivers, including providing psychoeducation and collaborating to support adolescent treatment.
• Excellent listening, written, and verbal communication skills, with comfort using various computer platforms.

Nice to have

• Bilingual proficiency.
• Experience and training in Dialectical Behavioral Therapy (DBT) and DBT-A.

Culture & Benefits

• Comprehensive Health, Dental, Vision benefits with access to One Medical, HSA/FSA plans, with Spring contributing up to $1K for HSAs.
• Employer sponsored 401(k) match of up to 2% for retirement planning.
• A yearly allotment of no-cost visits to the hirify.global network of therapists, coaches, and medication management providers for you and your dependents.
• Competitive paid time off policies including vacation, sick leave, and company holidays.
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure.
• Access to wellness programs including Noom, fertility care support through Carrot, and Wellhub for fitness, mindfulness, and nutrition.
• Access to BrightHorizons for sponsored child care, back-up care, and elder care.
• Up to $1,000 Professional Development Reimbursement and $200 per year donation matching to support your favorite causes.