Forward-Deployed Engineer (Fintech)

TL;DR

Forward-Deployed Engineer (Fintech): Acts as the technical bridge between the payment platform and integrating products, focusing on JavaScript frontend SDK and Golang backend API. Focus on debugging integrations, improving documentation, and ensuring successful payment processing through coding and customer-facing communication.

Location: Remote within approximately ± 4 hours of CET.

Company

Ruby Labs is a leading tech company that creates and operates innovative consumer products across the health, education, and entertainment industries.

What you will do

• Assist product teams in integrating the JavaScript payment SDK into their frontend applications and configure payment flows.
• Monitor support channels, answer technical questions, and guide teams through best practices for secure and reliable integrations.
• Reproduce and debug frontend and API-related issues across the JavaScript SDK, Backend Golang API, and CRM.
• Review and validate API and SDK documentation against real system behavior, identifying missing examples and improving developer-facing docs.
• Use and understand the internal Next.js CRM, helping configure products and providing feedback on usability gaps.
• Act as the voice of integrators and product teams, sharing recurring issues and improvement ideas with engineering and product teams.

Requirements

• Strong experience with JavaScript / TypeScript and frontend integrations.
• Experience working with frontend SDKs or third-party APIs.
• Ability to read and understand backend APIs (REST, JSON, auth flows).
• Comfort debugging issues across frontend and backend boundaries.
• Strong communication skills and ability to explain technical concepts clearly.
• High ownership mindset, caring about integrations actually working in production.

Nice to have

• Experience in payments, fintech, or checkout flows.
• Experience with React / Next.js.
• Familiarity with Golang APIs.
• Experience improving developer documentation.
• Previous experience in a Forward-Deployed Engineer, Solutions Engineer, or Integration Engineer role.

Culture & Benefits

• Remote work environment with the freedom to work from anywhere, promoting a healthy work-life balance.
• Enjoy unlimited paid time off to recharge and prioritize your well-being.
• Celebrate national holidays with paid time off to unwind and recharge.
• Company-provided MacBook.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.

Hiring process

• Recruiter Screening (40 minutes)
• Technical Interview (45 minutes)
• Final Interview (30 minutes)