Research Operations Specialist (Product Design)

TL;DR

Research Operations Specialist (Product Design): Responsible for end-to-end research management, including participant recruitment, panel administration, and multi-channel strategy design. Focus on scaling internal research panels, ensuring data health, and managing communications to enhance research practices across the Product organization.

Location: Hybrid, Peru

Company

hirify.global is a growing and innovative company with a unique approach to ride-hailing.

What you will do

• Manage participant recruitment and internal panel, including segmentation and engagement.
• Design and manage a centralized, multi-channel participant recruitment strategy.
• Evaluate and manage the product research tool stack.
• Establish and document standardized processes for the research lifecycle, ensuring compliance with global regulations.
• Serve as a liaison with Legal, Security, and Compliance teams.
• Develop and maintain documentation, best practice guides, and training materials.

Requirements

• English: Advanced level
• 3+ years of experience in Research Operations, Design Operations, or research program management.
• Experience building and scaling a participant recruitment function and managing a research panel.
• Deep knowledge of global data privacy and compliance regulations related to user research.

Culture & Benefits

• Be part of an innovative company with a unique approach to ride-hailing.
• Make a significant impact on the company and the industry.
• Grow your skills and experience through challenging work with opportunities for advancement.
• Competitive salary.