Senior Product Analyst (Automation)

TL;DR

Senior Product Analyst (Automation): Drive product automation and scenario optimization through data-driven analysis and scalable analytical frameworks with an accent on identifying inefficiencies, improving user journeys, and delivering measurable impact across support and operational processes. Focus on leveraging expertise in SQL and Python to translate insights into scalable product improvements and ensure system reliability.

Location: Hybrid work mode in Kazakhstan. Relocation package offered for candidates from other regions to Kazakhstan.

Company

hirify.global is a global urban mobility and services platform.

What you will do

• Drive product analytics initiatives focused on services automation and scenario optimization.
• Analyze user behavior, interactions, and operational flows to identify inefficiencies and opportunities for automation.
• Define and monitor key product and operational metrics to measure the impact of automated solutions.
• Design analytical frameworks to evaluate support scenarios, decision trees, and user journeys.
• Investigate anomalies in support and product metrics, formulate hypotheses, and provide actionable recommendations.
• Collaborate with product, support, engineering, and data teams to translate insights into scalable product improvements.
• Build and maintain dashboards, reports, and self-serve analytical tools for stakeholders.

Requirements

• 3+ years of experience as a Product Analyst, Data Analyst, or in a similar analytical role.
• Strong analytical thinking with the ability to structure ambiguous problems and prioritize impact-driven solutions.
• Advanced SQL skills and experience working with large datasets.
• Hands-on experience with Python for data analysis (e.g., pandas, NumPy).
• Experience with BI and visualization tools (e.g., Tableau, Redash, Plotly, Looker).
• Understanding of product funnels, user journeys, and operational workflows.
• Ability to communicate insights clearly to both technical and non-technical stakeholders.

Culture & Benefits

• Stable salary and official employment.
• Health insurance.
• Hybrid work mode and flexible schedule.
• Access to professional counseling services, including psychological, financial, and legal support.
• Discount club membership.
• Diverse internal training programs and partially or fully paid additional training courses.
• All necessary work equipment provided.