Senior Customer Renewals Sales

TL;DR

Senior Customer Renewals Sales: Guiding customers through the renewal and conversion sales cycle to maintain and grow relationships with an accent on detailed funnel management, timely agreement execution, and seamless customer experience. Focus on understanding customer requirements, communicating value propositions, and negotiating pricing to achieve monthly and quarterly targets.

Location: Manila, Philippines

Company

hirify.global is a people-first company focused on enriching lives and helping customers accelerate business transformation with simple, powerful, and secure solutions.

What you will do

• Drive revenue retention and conversions through detailed funnel management and timely agreement execution.
• Work closely with channel partners to ensure customers access and complete renewal/conversion orders.
• Guide existing customers through the conversion renewal sales cycle, from initial contact to closing.
• Resolve customer issues that may prevent them from maintaining a relationship with hirify.global.
• Present product roadmaps and cost information to customers.
• Understand customer requirements, effectively communicate hirify.global' value proposition, and negotiate pricing.

Requirements

• Passion for sales and a results-oriented, customer-focused mindset.
• Excellent oral and written communication skills.
• Analytical and problem-solving experience.
• Skilled at forecasting and pipeline management.
• Experienced in the software industry with knowledge of different licensing models, including on-premises, subscription, and SaaS.
• Demonstrated success in working with channel partners to drive retention and growth.
• Ability to thrive in a fast-paced, team-focused environment with high call and email volume.

Nice to have

• Previous experience with CRM, specifically NetSuite and/or Salesforce.
• Experience in the EMEA market.

Culture & Benefits

• People-first company purpose to enrich the lives of employees, customers, and partners.
• Work in an innovative, fast-paced, collaborative, accountable, ready, and empathetic environment.
• Opportunity to accomplish more as a team and create lasting growth.
• Hiring based on attitude, competency, and commitment.
• Join an exceptional team to build your career.