Senior Customer Renewals Sales

TL;DR

Senior Customer Renewals Sales (Sales): Guiding customers through the renewal and conversion sales cycle, playing a vital role in maintaining and growing customer relationships with an accent on funnel management, ensuring timely execution of agreements, and seamless customer experience. Focus on customer requirements and effectively communicate the hirify.global value proposition, suggest suitable growth solutions, and negotiate pricing.

Location: Manila, Philippines

Company

hirify.global helps customers accelerate business transformation with simple, powerful, and secure solutions.

What you will do

• Drive revenue retention and conversions through detailed funnel management and scalable customer renewal engine.
• Work closely with channel partners to ensure customer access to renewal and conversion quotes.
• Guide existing customers through the conversion renewal sales cycle, from initial contact to closing complex transactions.
• Resolve customer issues, communicate the hirify.global value proposition, and suggest suitable growth solutions.
• Follow up on customer software renewal quotes and manage customer and pipeline records within Salesforce.
• Partner with account managers, sales engineers, and customer success teams to deliver consultative renewal conversations.

Requirements

• Passion for sales and a results-oriented, customer-focused mindset.
• Ability to create a great customer experience with excellent communication skills.
• Analytical and problem-solving experience with forecasting and pipeline management skills.
• Experienced in the software industry with knowledge of licensing models.
• Proven success in working with channel partners to drive retention and growth.
• Ability to work in a fast-paced, team-focused environment, multi-tasking and tracking multiple issues.

Nice to have

• Previous experience with CRM – NetSuite and/or Salesforce.
• Experience in EMEA market.

Culture & Benefits

• A people-first company enriching the lives of employees, customers, shareholders, partners, and communities.
• An innovative, fast-paced environment that is collaborative, accountable, ready, and empathetic.
• Individuals believe they can accomplish more as a team and create lasting growth for themselves and others.
• hirify.global hires based on attitude, competency, and commitment.
• Opportunity to advance world-class solutions in a fast-paced environment and lead with purpose.