Account Manager (Travel-tech)

TL;DR

Account Manager (Travel-tech): Managing and growing a portfolio of long-tail accounts in the Spanish market with an accent on building strong client relationships and identifying upsell/cross-sell opportunities. Focus on maximizing product usage, providing data-driven insights, and acting as a key liaison between internal teams for product roll-outs.

Location: Hybrid (Spain), requiring 3 days a week in-office within commuting distance of one of our Spanish hubs. Relocation support is available to our Spanish hubs.

Company

Perk (formerly hirify.global) is an intelligent platform for travel and spend management, trusted by over 10,000 companies worldwide, focusing on automating business travel and expenses.

What you will do

• Manage a portfolio of long-tail customers in the Spanish Market.
• Build strong relationships with accounts and key decision-makers to maximize Perk usage.
• Identify and develop growth opportunities through new business, up-selling, and cross-selling.
• Provide data-driven business reviews, reports, and presentations to senior stakeholders.
• Act as a key liaison between internal Perk teams and Account Management to ensure smooth product roll-outs.

Requirements

• Native Spanish Speaker and fluent in English (spoken and written).
• Previous experience in account management or a customer-facing role.
• Strong presentation and communication skills with the ability to build relationships.
• Strong prioritisation and time management skills.
• Results-oriented mindset while keeping customer satisfaction as a top priority.
• Ability to analyse data and translate insights for clients.
• Must be based within commuting distance of a Spanish hub, with a hybrid work model (3 days in-office).

Nice to have

• Experience in SaaS or travel-tech.

Culture & Benefits

• Competitive compensation and equity ownership.
• Generous allocation of vacation days plus public holidays.
• Choice of private healthcare or a gym allowance, plus Life Insurance.
• Access to Spring Health, a wellbeing partner providing therapy and coaching sessions.
• 20 "Work from Anywhere" days per year.
• In-real-life English, Spanish, and Catalan lessons.
• 17 weeks’ paid parental leave during your child’s first year.
• 16 paid hours per year for volunteering.
• Four-week, fully paid sabbatical once you reach 5 years of service.