Senior AI Engineer - Grafana Ops, AI/ML

TL;DR

Senior AI Engineer (AI/ML): Build and deliver AI solutions for detecting, triaging, and resolving incidents using observability data and tools, with an accent on developing high-performance AI features. Focus on prototyping, testing, and validating with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.

Location: This is a remote opportunity and we would be interested in applicants from Canada time zones only at this time.

Salary: CAD 164,490 - CAD 197,389

Company

hirify.global is a remote-first, open-source powerhouse providing observability tools that help users understand, respond to, and improve their systems.

What you will do

• Build and deliver AI solutions to help users detect, triage, and resolve incidents using observability data and tools.
• Implement an iterative process to prototype, test, and validate AI-powered workflows for incident lifecycle management and automated analysis tasks.
• Collaborate with cross-functional teams to integrate agentic components with internal tools, alerting systems, runbooks, and developer workflows.
• Use AI and automation tools to enhance product functionality and development workflows.
• Communicate effectively and contribute across teams in a dynamic and collaborative environment.
• Take full ownership of developed AI solutions, ensuring they are innovative, scalable, maintainable, and aligned with real user workflows.

Requirements

• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software to production that is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Nice to have

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments.
• Familiarity with model fine-tuning techniques.
• Experience building observability tooling.

Culture & Benefits

• 100% Remote, Global Culture that brings together talent from around the world.
• Transparent communication and open decision-making processes.
• Innovation-driven environment with autonomy and support to ship great work and try new things.
• Empowered teams with a high trust, low ego culture that values outcomes over optics.
• Operate a global annual leave policy of 30 days per annum with 3 days reserved for Grafana Shutdown Days.