TL;DR

Senior AI Engineer (AI/ML): Build and deliver AI solutions for detecting, triaging, and resolving incidents using observability data and tools, with an accent on developing high-performance AI features. Focus on prototyping, testing, and validating with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.

Location: This is a remote opportunity and we would be interested in applicants from Canada time zones only at this time.

Salary: CAD 164,490 - CAD 197,389

Company

%hirify_global% is a remote-first, open-source powerhouse providing observability tools that help users understand, respond to, and improve their systems.

What you will do

Build and deliver AI solutions to help users detect, triage, and resolve incidents using observability data and tools.
Implement an iterative process to prototype, test, and validate AI-powered workflows for incident lifecycle management and automated analysis tasks.
Collaborate with cross-functional teams to integrate agentic components with internal tools, alerting systems, runbooks, and developer workflows.
Use AI and automation tools to enhance product functionality and development workflows.
Communicate effectively and contribute across teams in a dynamic and collaborative environment.
Take full ownership of developed AI solutions, ensuring they are innovative, scalable, maintainable, and aligned with real user workflows.

Requirements

Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software to production that is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.

Nice to have

Experience building or working with agent frameworks or multi‑agent workflows.
Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments.
Familiarity with model fine-tuning techniques.
Experience building observability tooling.

Culture & Benefits

100% Remote, Global Culture that brings together talent from around the world.
Transparent communication and open decision-making processes.
Innovation-driven environment with autonomy and support to ship great work and try new things.
Empowered teams with a high trust, low ego culture that values outcomes over optics.
Operate a global annual leave policy of 30 days per annum with 3 days reserved for Grafana Shutdown Days.

Senior AI Engineer - Grafana Ops, AI/ML