TL;DR

Technical Account Manager & Implementation Engineer (Fintech): Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from products with an accent on technical and product strategy, incidents, trade-offs, and risk management. Focus on planning and building solutions that proactively drive application health.

Location: Remote, Europe

Company

%hirify_global% enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration.

What you will do

Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products.
Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health.
Collaborating with Product and Development teams to customize specific products for customers.
Monitoring the progress of product integrations and ramp-ups to ensure their success.

Requirements

Solid experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.
Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger).
Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks )Expertise in at least one of the server-side languages (Golang , Python, [Node.js](http://Node.js), others...)
Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
Fluency in English.

Nice to have

Experience with a ticketing system is a plus.
Excellent analytical, technical, problem-solving, and project management skills.
Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.

Culture & Benefits

Competitive compensation
Remote work - You can work from anywhere!
Home office bonus - We offer a one time allowance to help you create your ideal home office.
Work equipment
Stock optionsHealth Plan, no matter where you are
Flexible Days off
Language, professional and personal growth courses