UX Researcher

TL;DR

UX Researcher: Identifying unique user needs and behaviors to support new product features for consumer apps with an accent on balancing speed, insight, and practical expertise. Focus on establishing research foundations, amplifying user-centered thinking, and building scalable research processes within a fast-paced, high-impact team.

Location: Chicago, IL

Company

hirify.global is building a data-sharing ecosystem with premier consumer apps Klover and Merryfield, empowering users with financial services and rewards in exchange for real-time data for insights and targeted advertising.

What you will do

• Proactively identify and prioritize research needs for the Product organization in partnership with design, engineering, and marketing.
• Own the end-to-end research process for hirify.global’s consumer apps, including recruiting, conducting, synthesizing, and reporting.
• Utilize generative and evaluative methodologies such as contextual inquiries, interviews, surveys, and usability testing.
• Prioritize speed-to-insight, delivering actionable recommendations that align with product development cycles.
• Analyze user behaviors and insights to compile and present concise and actionable findings.
• Advocate for and propose new areas of research that align with business goals and user needs.

Requirements

• Bachelors and/or Advanced degree in human-computer interaction, psychology, design, or a related field.
• 2+ years of experience in applied product research, preferably at a startup or early-stage company environment.
• Strong understanding of varied research methodologies and when to apply them.
• Comfortable working with and adapting qualitative and quantitative research methods.
• Ability to bring practical and efficient expertise, balancing speed and insight.
• Strong communication skills, both written and verbal.
• Proven ability to work effectively with multiple product stakeholders and balance competing priorities.

Nice to have

• Financial tech and/or consumer mobile application experience.
• Experience conducting research on gamification, rewards, or engagement features.

Culture & Benefits

• Work directly with hands-on leaders and mission-driven individuals daily.
• Opportunity to join a high-impact team in a fast-paced environment.
• Passionate about finding people to continuously help grow the organization.
• Focus on building a more equitable and efficient data sharing ecosystem.
• Empowering consumers to leverage their data for modern financial services.