Technical Account Manager (Cloud Security)

TL;DR

Technical Account Manager (Cloud Security): Planning and executing strategies to drive customer adoption and use of the hirify.global platform with an accent on providing strategic and hands-on technical guidance. Focus on streamlining collaboration between product, sales, engineering, and support for a cohesive customer experience and ensuring customer success.

Location: Remote - Must be based in The Netherlands

Company

hirify.global is the fastest-growing startup in cloud security, empowering businesses to thrive by securing cloud environments for over 50% of the Fortune 100.

What you will do

• Provide expert guidance on platform deployment and operational best practices, including establishing a hirify.global Center of Excellence.
• Serve as the primary hirify.global liaison for technical questions or escalations, collaborating with internal teams like Support and Product Management.
• Develop trusted advisor relationships and regular cadence with customer stakeholders from practitioners to C-level.
• Help customers define Success Plans, outline critical goals, and achieve key performance indicators.
• Collaborate with Sales and Renewal teams to secure contract renewals and identify expansion opportunities for hirify.global usage.
• Maintain up-to-date functional and technical knowledge of the hirify.global platform and monitor cloud security threats.

Requirements

• 3+ years of experience in technical customer-facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering).
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications preferred.
• Familiarity with container technologies (Docker, Kubernetes) and their associated security considerations.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success.
• Excellent communication and interpersonal skills to engage effectively with stakeholders at all organizational levels.
• Fluent English and French.
• Must have the legal right to work in The Netherlands without visa sponsorship.

Culture & Benefits

• Join a rapidly growing startup that is reinventing cloud security.
• Work as part of a diverse, global team from over 20 countries.
• Opportunity to make a significant impact and contribute to record company growth.
• Enjoy the freedom to think creatively and utilize a full range of skills.
• Be part of a company culture that values excellence and world-class talent.