Enterprise Solutions Engineer (SaaS)

TL;DR

Enterprise Solutions Engineer (SaaS): Providing technical expertise and onboarding support to enterprise clients, explaining hirify.global's platform and services with an accent on customer infrastructure and technical aspects. Focus on conducting product demonstrations, resolving technical issues, and collaborating with sales and enablement teams.

Location: Remote, anywhere in Germany

Company

hirify.global unifies IT to simplify work for more than 35,000 customers in 140+ countries by delivering endpoint management, autonomous patching, backup, and remote access in a single console.

What you will do

• Provide technical expertise and onboarding/implementation support to enterprise clients.
• Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders.
• Collaborate with enterprise partners and enablement teams to develop and execute sales strategies.
• Act as advocate and liaison for support needs, educating on processes and keeping customers informed.
• Participate in partner events, trade shows, and conferences to promote hirify.global's solutions.
• Provide feedback to product management teams on partner and customer needs.

Requirements

• 5+ years' experience as a Sales Engineer, preferably in an Enterprise-focused role.
• Strong technical background with proficiency in Windows systems, IT infrastructure, and working knowledge of Linux/Mac.
• Knowledge of networking and security concepts.
• Polished verbal and written communication skills to explain complex technical concepts.
• Ability to work independently and with a team in a global environment.
• This position is NOT eligible for Visa sponsorship.

Nice to have

• Experience with remote monitoring and management (RMM) tools, IT service management (ITSM), or similar technologies.
• Bachelor's degree in computer science, Engineering, or related field.

Culture & Benefits

• Flexible working hours with remote office options.
• AXA Private Medical Insurance (PMI).
• Gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life.
• Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback).
• Growth opportunities within a fast-growing company.