Technical Enablement Lead (AI)

TL;DR

Technical Enablement Lead (AI): Building systems, content, and technical programs to scale the Forward Deployed Engineering team and ensure consistent delivery of production-grade AI inference systems with an accent on reducing ramp time and improving quality. Focus on establishing internal technical knowledge, translating field learnings into product feedback, and defining KPIs for continuous improvement.

Location: San Francisco, New York

Salary: $175,000–$210,000

Company

hirify.global powers mission-critical AI inference for dynamic AI companies, enabling them to bring cutting-edge models into production.

What you will do

• Build and scale technical enablement systems for customer-facing engineers.
• Create structured onboarding, training, and delivery playbooks to reduce ramp time and improve production quality.
• Establish and maintain a single source of truth for internal technical knowledge.
• Translate field learnings into durable enablement assets and product feedback.
• Define and track enablement KPIs to continuously iterate on outcomes.

Requirements

• 5+ years of experience supporting production software and systems teams.
• Proven ability to teach and communicate complex technical topics to technical audiences.
• Working knowledge of software engineering fundamentals, ML inference systems, and operating high-performance services (scaling, reliability, observability, incident response).
• Experience in technical enablement, developer education, or solutions engineering.

Culture & Benefits

• Competitive compensation including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents.
• Generous PTO policy, including a company-wide Winter Break.
• Paid parental leave and company-facilitated 401(k).
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.