User Research Manager (Game Development)

TL;DR

User Research Manager (Game Development): Leading and empowering a multisite team to drive user research initiatives and translate strategic vision into concrete objectives for a game portfolio. Focus on building meaningful collaborations with strategic partners, ensuring optimal resource utilization, and elevating the department's contribution to gaming success.

Location: Office-based in Montreal, Canada. Team members are located in Montreal, Quebec, Toronto, and Cary (NC).

Company

hirify.global is a global leader in gaming, creating original and memorable experiences with a focus on diverse perspectives and innovation.

What you will do

• Transform the strategic vision into concrete objectives for your portfolio.
• Lead and empower a multisite team of Player Experience Insights (PXI) managers and a user research team leader.
• Prioritize user research initiatives across projects in your portfolio.
• Monitor resource health and performance using key performance indicators.
• Build and strengthen collaborations with strategic partners and cross-functional teams.
• Represent Pixel in external forums and global discussions.

Requirements

• At least 3 years of experience in team management, demonstrating ability to lead, motivate, and develop collaborators.
• Results-oriented, capable of anticipating risks and adapting resources to priorities.
• Motivated by the desire to drive change at all levels of an organization.
• Extremely strong knowledge of game development, game design, and production cycles.
• Solid experience and relevant achievements in conducting mixed-method research, generating actionable insights.
• Strong communication skills, capable of managing a variety of stakeholders at different organizational levels.
• Ability to guide and develop team members in managing multiple diverse stakeholders.

Culture & Benefits

• Believes that diverse perspectives help both players and teams thrive.
• Committed to creating the best gaming experiences by placing players—their behaviors, motivations, and expectations—at the heart of the design process.
• Passionate about innovation and pushing the boundaries of entertainment.