Billing Operations Manager

TL;DR

Billing Operations Manager: Overseeing and managing the full billing cycle to ensure accurate and timely invoicing, supporting financial reporting, and driving efficient revenue processes with an accent on leading a billing team, improving operations, and resolving discrepancies. Focus on maintaining healthy cash flow, enhancing customer satisfaction, and ensuring compliance with financial policies and controls.

Location: Hybrid in Stellenbosch, South Africa

Company

hirify.global is a global data and technology company that powers opportunities for people and businesses by redefining lending practices, preventing fraud, and simplifying healthcare through its unique combination of data, analytics, and software.

What you will do

• Oversee and manage the full billing cycle, ensuring invoices are accurate, compliant, and issued on time.
• Lead and manage a team of 3 staff members, providing coaching, training, and performance feedback.
• Take accountability for all billing queries and ensure timely identification and resolution of billing errors.
• Assist with monthly account reconciliations and general ledger activities.
• Improve and streamline current billing processes, assisting with automation of ad hoc billing processes.
• Analyze, measure, and report on trends for actual cash and revenue performance against targets, with a laser focus on revenue assurance.

Requirements

• B-Com degree required.
• Minimum 5 years’ experience as a Receivables or Billing Manager in a similar industry.
• Advanced Excel Experience.
• Strong attention to detail.
• Sound knowledge of hirify.global Billing system functionality and capabilities.

Culture & Benefits

• Award-winning people-first culture focused on DEI, work/life balance, and development.
• Emphasis on authenticity, collaboration, wellness, reward & recognition, and volunteering.
• Recognized as one of the World's Best Workplaces and a Great Place To Work in 24 countries.
• Proud to be an Equal Opportunity and Affirmative Action employer.
• Commitment to fostering a diverse workforce where everyone can succeed.