Fraud Prevention Project Manager (Fintech)

TL;DR

Fraud Prevention Project Manager (Fintech): Empowering Customer Success Managers in driving adoption, upsells, and expansion for hirify.global’s Fraud Prevention suite with an accent on strategic enablement and operational bridge. Focus on aligning Product, Customer Success, Revenue, and Risk teams, ensuring effective adoption and contribution to customer retention and revenue growth.

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance.

What you will do

• Design, implement, and refine structured enablement programs that drive Fraud Prevention adoption, activation, and expansion for CSMs.
• Develop and maintain sales/CS enablement assets including playbooks, frameworks, documentation, and internal knowledge bases.
• Partner with CSMs to identify upsell and deeper-adoption opportunities using customer insights, usage data, and fraud/risk patterns.
• Serve as the cross-functional liaison between Product, CS, Sales, Compliance, and Risk to align on roadmap, messaging, and customer feedback.
• Translate complex fraud-prevention capabilities into clear, actionable guidance and talking points for CSMs.
• Optimize processes and track performance across the customer lifecycle, identifying friction points and delivering data-backed insights on adoption and expansion.

Requirements

• 3–5 years of experience in Project Management, Customer Success, Product Enablement, or Revenue-focused roles, ideally within fintech, regtech, crypto, or SaaS companies.
• Hands-on experience with Fraud Prevention, risk, or anti-fraud tools/processes.
• Strong understanding of fraud-prevention concepts such as behavioral analysis, device intelligence, identity fraud mitigation, risk scoring, and automated decisioning.
• Strong project management skills with the ability to coordinate cross-functional initiatives and deliver measurable outcomes.
• Excellent communication and stakeholder management skills — capable of translating technical concepts into business language.
• Proficiency with CRM and collaboration platforms (e.g. Salesforce, HubSpot, Confluence, Notion, Jira).

Culture & Benefits

• Remote-first, trust-based culture. Work from the place that works best for you.
• True flexibility. Adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off, including your birthday as a holiday, personal days, and extended time off for Christmas and New Year.
• Work that matters. Contribute to building a digital world that is secure, accessible and inclusive for everyone.
• Clear goals, open feedback and personal development plans, with support for learning opportunities and role-specific events.

Hiring process

• TA screening
• Hiring Manager Interview
• Final Interview