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Wave Mobile Money Inc. is hiring an onsite Support Quality & Training Officer in Abidjan, Côte d'Ivoire
Wave is looking for a Support Quality & Training Officer to develop training materials, monitor and score inbound calls, train and coach support representatives, and ensure adherence to quality standards.
🤓 procedure | feedback | Office Suite | Periscope | Front | French | quality assurance | English | policy | presentation | training | customer service | performance monitoring | coaching | call monitoring | Excel
Job brought to you for free by JobStash
| X | Farcaster
Wave is looking for a Support Quality & Training Officer to develop training materials, monitor and score inbound calls, train and coach support representatives, and ensure adherence to quality standards.
🤓 procedure | feedback | Office Suite | Periscope | Front | French | quality assurance | English | policy | presentation | training | customer service | performance monitoring | coaching | call monitoring | Excel
Job brought to you for free by JobStash
| X | Farcaster
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