QA Team Manager

TL;DR

QA Team Manager: Leading and supporting a Manual QA team to establish strong testing practices and ownership within software development teams with an accent on evolving test strategy, exploratory testing, and risk-based quality practices. Focus on fostering a psychologically safe environment, coaching QA engineers, and ensuring predictable testing execution aligned with product goals.

Location: Onsite in Prague, Brno, or Pilsen, Czech Republic

Company

hirify.global is a unified customer engagement platform empowering over 20,000 leading brands to optimize customer journeys from social media marketing to customer care.

What you will do

• Lead and support a team of Manual QAs across multiple software development teams.
• Establish clear expectations around quality ownership, testing standards, and release readiness.
• Champion risk-based testing and exploratory practices aligned with product goals.
• Conduct regular 1:1s, set growth goals, and mentor QA engineers through career development.
• Partner closely with Engineering Managers, Product Managers, and Customer Support.
• Own quality readiness for releases and continuously improve QA processes.

Requirements

• Proven experience leading QA or testing teams in an agile environment.
• Strong understanding of manual testing practices, exploratory testing, and test strategy.
• Experience coaching and mentoring QA professionals.
• Ability to communicate quality risks clearly to technical and non-technical stakeholders.
• Passion for building inclusive, empowered, and high-trust teams.

Culture & Benefits

• Be part of a company that values leadership, ownership, and empathy.
• Investment in our people and support for career growth.
• Encouragement of bold ideas that move the organization forward.
• Commitment to creating a workplace where everyone is valued, respected, and empowered.
• Offer a safe, inclusive, and supportive environment for every employee.