Senior Site Reliability Engineer

TL;DR

Senior Site Reliability Engineer: Ensuring the reliability, availability, and performance of D365 ERP systems, connectivity, and infrastructure with an accent on system stability and service delivery. Focus on automating repetitive tasks, enhancing system performance, and implementing operational best practices.

Location: Must be based out of either our Chicago, IL or Peoria, IL offices

Salary: $128,470.00 - $208,770.00

Company

hirify.global Inc. is a global team who cares not just about the work we do – but also about each other, creating stronger, more sustainable communities.

What you will do

• Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively.
• Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems.
• Design, implement, and maintain automated processes and tools to streamline deployment and release processes.
• Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures.
• Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.
• Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.

Requirements

• Strong understanding of communication concepts, tools and techniques.
• Extensive knowledge of technical troubleshooting approaches, tools and techniques.
• Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
• Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements.
• Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
• Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience.

Nice to have

• 6+ years of experience in site reliability engineering, DevOps, QA, or a related field.
• Strong experience with Microsoft D365 or general Azure based services.
• Experience with AWS infrastructure and services.
• Experience with IaC solutions like Cloudformation and Terraform.
• Experience with CI/CD solutions - Github, Azure DevOps.

Culture & Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Career Development and Tuition Reimbursement