Revenue Enablement Specialist (Customer Success)

TL;DR

Revenue Enablement Specialist (Customer Success): Ensuring new clients transition smoothly from signed agreement to successful implementation, with an accent on contract finalization, onboarding, and early adoption. Focus on streamlining communication, managing complex workflows, and increasing revenue retention by accelerating time-to-value for customers.

Location: Remote (US)

Salary: $68,000 – $112,000

Company

hirify.global is a global data and technology corporation powering opportunities for people and businesses across various markets, including financial services, healthcare, and automotive.

What you will do

• Manage the post-sale customer journey, including contract finalization and signoffs.
• Coordinate customer-facing security and compliance reviews, serving as the primary client contact.
• Ensure implementation readiness, kickoff, and onboarding for new clients.
• Lead a 30-90 day 'Hyper Care' phase to monitor adoption and ensure committed revenue retention.
• Document success criteria and prepare the client for a seamless handoff to their long-term Client Development team.

Requirements

• 2+ years of experience in onboarding, customer success, deal desk, or project coordination roles.
• 2+ years of successful sales experience with a focus on expanding existing relationships and revenue opportunities.
• Ability to communicate and build trust with both clients and internal teams (Sales, Legal, Security, Implementation).
• Comfortable navigating internal systems (CRM, contract tools, project trackers) and client-side obstacles.
• Bachelor's degree required.

Culture & Benefits

• Lucrative overachievement plan and an annual trip for top performers.
• 15 days of vacation accrual, five sick days, and two volunteer days annually.
• Access to wellness plans, online discounts, employee discounts, and pet insurance.
• Employee stock purchase program and 401K matching with immediate vesting.
• Inclusive and diverse work environment focusing on innovation.