Product Designer (Saas)

TL;DR

Product Designer (SaaS): Designing digital products for the healthcare industry with an accent on user experience, interaction design, and visual systems. Focus on facilitating user research, ensuring accessibility, and working in agile cross-functional teams.

Location: Hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Remote candidates must reside in one of our hybrid office cities or one of the designated hiring hubs: Boston Metro Area, MA; Chicago Metro Area, IL; Denver Metro Area, CO; Kansas City Metro Area (KS/MO); Los Angeles Metro Area, CA; San Francisco / Bay Area, CA; Seattle Metro Area, WA.

Salary: $114,000 - $156,000 a year

Company

hirify.global, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey.

What you will do

• Work directly with product management and engineering in an agile environment to solve complex design challenges.
• Support the team with wireframes, flow diagrams, rapid prototypes, and visual design to help communicate and validate design ideas.
• Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software.
• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
• Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules.
• Collaborate with cross-functional teams to ensure that accessibility is integrated into all stages of the product development cycle.

Requirements

• Professional Experience: 4+ years of working experience in designing digital products from concept to implementation.
• A design portfolio or case studies that demonstrates outstanding interaction design skills from architecture, flow mapping, to prototyping as well as a thorough understanding of graphic design, page layout and typography.
• Comfortable working in both low and high fidelity with a keen sense of what tool(s) to choose to clearly communicate ideas or solutions.
• Ability to articulate the process, approach, and impact of designs.
• Ability to plan and execute user research programs that inform product design and strategy.
• Familiar with accessibility guidelines and best practices, including WCAG 2.1, and be able to design and test for accessibility throughout the design process.

Nice to have

• BA or BS in Design or HCI is preferred

Culture & Benefits

• Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
• Manager development cohorts, employee development funds.
• Company holidays, Winter & Summer break, and flexible time off.
• Employee Resource Groups (ERGs) for identifying employees or allies to join.

Hiring process

• Introductory Call with Talent Acquisition (20-30 min).
• Hiring Manager Video Interview (45 min).
• Portfolio Review (1 hour): A video interview with a panel of three design leaders.