Business Analyst (AI, Salesforce)

TL;DR

Business Analyst (AI, Salesforce): Focusing on custom-built internal applications and AI-enabled solutions, partnering with business and engineering teams to translate ideas into clear, build-ready requirements. Focus on identifying, shaping, and embedding AI-enabled capabilities into real workflows, ensuring solutions are practical, well-governed, and deliver measurable value.

Location: Onsite in Los Angeles, CA or Brooklyn, NY, USA

Salary: $120,000–$130,000 plus bonus potential

Company

hirify.global is a culture-centric agency operating at the epicenter of sports, music, and entertainment, serving talent, brands, and properties globally.

What you will do

• Gather and document business and functional requirements for custom applications, internal tools, and AI-enabled solutions.
• Partner with engineering and integration teams to translate requirements into build-ready specifications.
• Define workflows, user journeys, edge cases, acceptance criteria, and success metrics for new solutions.
• Support Salesforce enhancements and configuration, designing workflows that span custom applications and Salesforce.
• Identify and shape AI use cases aligned to productivity, automation, and efficiency outcomes.
• Collaborate with program, product, and technology leads to clarify scope, priorities, and dependencies.

Requirements

• 4+ years of experience as a Business Analyst, Systems Analyst, or similar role.
• Strong experience supporting custom applications, internal tools, or platform-based solutions.
• Experience working with development or integration teams in build-oriented environments.
• Working knowledge of Salesforce capabilities and configuration concepts.
• Ability to understand system interactions and data flows at a conceptual level.
• Strong communication, organization, and stakeholder coordination skills.

Nice to have

• Experience in media, sports, entertainment, or other fast-paced, relationship-driven industries.
• Familiarity with enterprise platforms (CRM, financial systems, data platforms, workflow tools).
• Experience supporting globally distributed or international teams.
• Curiosity and comfort working with emerging technology in governed, responsible environments.

Culture & Benefits

• Join a culture-centric agency investing in AI to support how teams work across sports, entertainment, and culture.
• Opportunity to bring ideas to life through practical, build-oriented solutions.
• Work in a collaborative problem-solving environment.
• Be part of a team that values thoughtful judgment and a can-do mindset.
• Contribute to improving standards and processes for documenting and delivering requirements.