Business Development Manager (Jewelry)

TL;DR

Business Development Manager (Jewelry): Leading customer growth and success for a global diamond marketplace with an accent on transforming prospects into active partners and driving exponential growth. Focus on inspiring new customer onboarding, championing customer success, and executing strategic growth initiatives through up-selling and cross-selling.

Location: Mumbai, India. Mode: Onsite / Hybrid.

Company

hirify.global is a fast-growing B2B marketplace headquartered in London with global offices, connecting buyers and sellers in the jewelry industry.

What you will do

• Engage high-potential prospects and onboard new customers by crafting compelling narratives for hirify.global's marketplace.
• Serve as a trusted advisor to clients, building deep, value-driven relationships and driving solutions.
• Identify and execute opportunities to expand client engagement through up-selling and cross-selling initiatives.
• Collaborate with SDRs, TAMs, and CS teams to ensure seamless customer journeys and flawless handoffs.
• Leverage key metrics like GMV, Active Buyers, and Retention to refine strategies and optimize performance.
• Collaborate with product teams, providing customer feedback to drive innovation and maintain market leadership.

Requirements

• Fluent in English, Hindi, Gujrati.
• Passion for high-growth environments and a relentless drive to achieve goals.
• Bachelor’s degree in Business, Marketing, or a related field.
• 4+ years of experience in a B2B customer-facing role, with a proven track record of exceeding sales targets.
• Exceptional communication, negotiation, and relationship-building skills.
• Proficiency in CRM software (preferably Hubspot) and an analytical approach to decision-making.

Nice to have

• Experience in the B2B marketplace, tech industry, or luxury goods market.
• Strong data analytics skills, with a history of using insights to drive business decisions.
• Advanced knowledge of sales methodologies and customer lifecycle management.

Culture & Benefits

• Access to world-class sales training and techniques.
• Opportunity to be part of a hyper-growth scale-up in a fast-paced, multinational environment.
• Flexibility with remote working arrangements.
• Generous holiday allowance.
• Highly competitive base salary and lucrative bonus structure.