KYC Operations Analyst (Web3)

TL;DR

KYC Operations Analyst (Web3): Supporting customer onboarding and ongoing due diligence processes to ensure compliant access to products with an accent on AML/CTF standards and financial crime prevention. Focus on conducting end-to-end KYC/EDD reviews, resolving escalations, and upholding global compliance.

Location: Remote (Portugal, Spain, Poland, South Africa, Mexico). Relocation not available.

Company

hirify.global is a unified payments platform for digital currency, aiming to onboard the world to the decentralized economy by making digital money move universally and effortlessly.

What you will do

• Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and AML/CTF regulations.
• Perform complex EDD investigations on high-risk individuals, analyzing identity, source of funds, and source of wealth.
• Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear documentation.
• Collaborate with Compliance, Fraud, and Financial Intelligence Unit teams to resolve escalations.
• Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs.
• Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams.

Requirements

• 1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment.
• Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs.
• Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately.
• Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations.

Nice to have

• Exposure to enhanced due diligence (EDD), sanctions screening, or financial crime investigations.
• Experience working across multiple jurisdictions or regulatory frameworks.
• Interest in crypto, blockchain, or Web3, with a desire to build a long-term career in the space.

Culture & Benefits

• Competitive salary package and equity ownership, with pay-for-performance equity bonuses.
• Unlimited holidays and enhanced parental leave.
• Hybrid working schedule, with the option to work fully remotely or at a Moonbase.
• Private Healthcare benefits and an annual training budget.
• Home office setup allowance and a remote working allowance for fully remote employees.
• Monthly budget for hirify.global products and zero-fee crypto transactions.
• Employee referral program with USDC rewards.
• Regular remote company offsites for in-person sessions and hackathons.