Senior Partner Success Manager

TL;DR

Senior Partner Success Manager: Owns a portfolio of hirify.global partners, driving their practice maturity and high-quality customer outcomes with an accent on strategic advisement, program scaling, and project oversight. Focus on building strong partner relationships, navigating internal processes, and ensuring successful delivery for joint customers.

Location: The role is based in Palo Alto, California, supporting the AMER region, with a requirement to attend in-person events as necessary.

Salary: $149,000–$201,000 (for California applicants)

Company

hirify.global is a leader in enterprise orchestration, providing an AI-powered platform to streamline operations by connecting data, processes, applications, and experiences for businesses globally.

What you will do

• Own and manage a portfolio of hirify.global partners, driving their practice maturity and capability to deliver high-quality outcomes for customers.
• Act as a strategic advisor to partners on practice/organization structure, key offerings, and services methodology.
• Support partners in winning deals and ensure successful project monitoring and delivery for joint customers.
• Act as an internal expert and advocate for partners, handling inquiries about delivery capabilities and coordinating opportunities.
• Guide internal teams on Partner Success processes and support leadership in department building activities.
• Maintain system compliance for data analysis and stay updated on hirify.global product offerings.

Requirements

• Experience in an Enterprise SaaS environment, working in or closely alongside Partner Success, Professional Services, Customer Success, Partner Sales, or similar roles.
• Strong Professional Services experience, including building/scaling delivery practices, services GTM, and project management (e.g., PMP).
• Experience working with or within Partner organizations in an Enterprise SaaS environment, managing a portfolio of global/enterprise partners and understanding partner-driven revenue models.
• Technical background with iPaaS/Enterprise Orchestration knowledge, and experience with hands-on software implementation or architecture design.
• Consulting experience, program design/rollout/change management, and data analysis skills are required.
• Strong soft skills including excellent execution, work ethic, attention to detail, communication, relationship building, and logical decision making.

Culture & Benefits

• Flexible, trust-oriented culture empowering employees to take full ownership of their roles.
• Driven by innovation and collaboration with a focus on teamwork.
• Commitment to balancing productivity with self-care.
• Vibrant and dynamic work environment with a multitude of benefits.
• Recognized as a leading enterprise startup, top cloud company, and #1 company for remote workers.