Service Delivery Manager

TL;DR

Service Delivery Manager: Managing client relationships and project execution for software development projects with an accent on coordinating teams across locations and ensuring successful project completion. Focus on maintaining high-quality standards and efficient project flow throughout the entire project lifecycle.

Location: Hybrid, Medellin, Colombia

Company

hirify.global is a global design and development software company headquartered in San Francisco with 650+ technologists located across engineering offices in Southeast Europe and Latin America, along with business development offices in the US and Western Europe, and a Remote hub engaging employees from Latin America to Africa and Asia.

What you will do

• Take an active role in project and iteration planning, tracking and reporting project status.
• Manage day-to-day relationships with clients at the highest quality level and coordinate work between different teams at different locations.
• Be responsible for the successful completion of all phases of the project lifecycle.
• Support the development team(s) by obtaining the necessary information from all related sources.
• Manage project flow in the most efficient way with very high quality and standards.

Requirements

• Outstanding organizational skills.
• Excellent communication skills, both written and verbal.
• Full professional proficiency in English.
• Relevant experience and proficiency with Project Management disciplines and tools.
• Experience with Agile methodology and Agile frameworks.
• 6+ years of experience as a Service Delivery Manager, Product Owner, or Project Manager in software development.

Nice to have

• Relevant education in Software development or IT Management is a big plus.

Culture & Benefits

• Opportunity to join a global powerhouse.
• Partner with worldwide industry leaders to solve complex digital challenges.