Technical Enablement Manager

TL;DR

Technical Enablement Manager: Designing and creating impactful enablement programs for post-sales teams, ensuring customer adoption and efficient hirify.global implementation. Focus on translating complex architectural changes into actionable technical requirements and building the technical toolkit for field teams.

Location: Remote - United Kingdom

Company

hirify.global is reinventing cloud security and empowering businesses to thrive in the cloud.

What you will do

• Design impactful programs to ensure the post-sales team has the knowledge and skills needed to ensure customer adoption and effective hirify.global implementation.
• Translate complex architectural changes into actionable, high-impact technical requirements.
• Convert product updates into implementation playbooks, API documentation summaries, and troubleshooting trees.
• Partner with stakeholders in Operations, Strategic Programs, and Post-Sales leaders to ensure global alignment.
• Review, refresh, and retire outdated implementation guides and support documentation to ensure the post-sales knowledge base is current.
• Facilitate key enablement sessions and create effective presentations to engage the audience.

Requirements

• 2-3+ years of experience in Technical Enablement, Post-Sales customer engagements, or Technical Program Management in a fast-paced, high-tech B2B environment.
• Advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting.
• Demonstrated experience supporting or enabling Professional Services, Technical Support, or Customer Success Architecture teams.
• Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines.
• Strong understanding of how to translate technical product specs into field-consumable materials.
• Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Post-Sales Leadership.
• Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

Culture & Benefits

• Work in a culture that values world-class talent and offers the freedom to think creatively and dream big.
• Contribute to securing cloud environments for hundreds of customers, including over 50% of the Fortune 100.