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Application and Technical Trainer (Compliance Products)
Описание вакансии
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TL;DR
Application and Technical Trainer (Compliance Products): Delivering engaging technical training on Compliance products, including installation, configuration, usage, and troubleshooting, with an accent on the business value and technical features of the solutions. Focus on continuously maintaining expert-level product knowledge, developing high-quality training materials, and collaborating cross-functionally to align training with product updates.
Location: Hybrid (2 days onsite in Southampton, UK, 3 days remote)
Company
is a global market-leading software company with 8,500+ employees across 30+ countries, providing software products to 25,000+ global businesses, including 85 Fortune 100 corporations.
What you will do
- Deliver engaging virtual technical training sessions on Compliance products to customers, partners, and employees.
- Emphasize business value and technical features, covering installation, configuration, usage, and troubleshooting.
- Prepare, configure, and manage training environments and labs.
- Maintain expert-level knowledge of Compliance solutions and adopt new features quickly.
- Develop high-quality training materials in multiple formats.
- Collaborate cross-functionally to align training with product updates.
Requirements
- Minimum 3–4 years’ experience as a Product Trainer or Corporate Trainer in a technology company.
- Excellent communication skills (written and verbal) in English.
- Experience with on-premise and cloud-based environments.
- Proficiency in two or more of Microsoft Windows Server OS, Unix/Linux systems, SQL/Oracle database basics, or Telecom systems (ACD/PBX).
- Experience delivering virtual technical/application training.
- Ability to work across time zones (primarily US and EMEA).
hirify.global-to-have"> to have
- Experience with SaaS or CX platforms.
- Technical understanding of Trading Floor solutions (e.g., NTR/NTR-X).
- Familiarity with eLearning tools.
- Prior background in support, software, or field engineering.
- Additional languages are a plus.
Culture & Benefits
- Hybrid work model: 2 days in the office, 3 days remote (-FLEX).
- Opportunity to work in an ever-growing, market-disrupting, global company.
- Fast-paced, collaborative, and creative environment with internal career opportunities.
- Focus on innovation, AI, cloud, and digital.
- Equal opportunity employer.