Business Analyst (Salesforce)

TL;DR

Business Analyst (Salesforce): Providing critical assistance to a Technical Project Manager during a leave period, supporting ICT and process improvement initiatives with an accent on documenting requirements, developing user stories, and mapping workflows. Focus on collaborating across teams to fast-track projects and ensure successful outcomes within the Sydney timezone.

Location: Remote (Sydney, Australia time zone required)

Company

hirify.global connects independent contractors with clients for project-based assignments.

What you will do

• Gather, analyze, and document business requirements for ICT projects.
• Translate stakeholder needs into clear user stories, process maps, and functional documentation.
• Support testing and iteration cycles, ensuring requirements are traceable and accurate.
• Provide project coordination support, including progress tracking and reporting milestones.
• Act as backup to the Technical Project Manager during leave, ensuring communication and project oversight.
• Collaborate with internal stakeholders to ensure successful delivery of ICT initiatives.

Requirements

• Excellent written and verbal communication skills, with strong stakeholder engagement abilities.
• High-level analytical and documentation skills, coupled with strong problem-solving capabilities.
• Proven experience in requirements gathering, user story creation, and process mapping.
• Working knowledge of Salesforce is required.
• Proficiency in Confluence, Google Workspace, MS Excel, and Slack.
• Ability to manage multiple priorities effectively in a fast-paced, project-based environment, aligning with the Sydney (AEST) timezone.

Nice to have

• Experience in web and/or app development.
• Familiarity with NetSuite.

Culture & Benefits

• Permanent work-from-home setup.
• Immediate hiring for an independent contractor role.
• Opportunity to work in a collaborative and remote-friendly environment.
• Emphasis on reliability, adaptability, proactivity, and solution-oriented problem-solving.