Senior Solutions Engineer (Observability)

TL;DR

Senior Solutions Engineer (Observability): Educating potential and existing customers on hirify.global' observability products through demos, presentations, and technical evaluations with an accent on technical expertise and customer engagement. Focus on driving product conversations, articulating value propositions, and providing feedback loops to product and engineering teams.

Location: Remote within the United States, ideally based in Atlanta, GA.

Salary: $204,000 - $254,000 OTE (On-Target Earnings)

Company

hirify.global is a remote-first, open-source company that offers observability solutions for metrics, logs, and traces, with its Grafana LGTM Stack used by over 3,000 companies globally.

What you will do

• Partner with the Sales team to articulate Grafana's value proposition and strategy to customers.
• Manage technical engagements with customers to help close high-velocity opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate customer and competitive feedback to Product Management and Engineering teams.
• Drive product conversations based on identified customer needs and problems.
• Contribute to documentation, blog posts, videos, and knowledge base articles.

Requirements

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in Metrics/Monitoring.
• Must be authorized to work in the United States.
• First-class written and oral communication skills for collaborating with international teams and worldwide customers.
• Strong judgment, collaboration, and leadership abilities.
• Technical mindset with a desire for continuous growth.

Culture & Benefits

• 100% Remote, Global Culture with talent from around the world.
• 30 days of annual leave, including 3 dedicated Grafana Shutdown Days.
• Culture of transparent communication, autonomy, and trust.
• Opportunities for career growth in a scaling organization.
• Ownership in hirify.global' success through Restricted Stock Units (RSUs).
• In-person onboarding experience for new team members.