Senior Serm Manager (Pr / Communications)

TL;DR

Senior SERM Manager (PR / Communications): Managing online reputation across international platforms, from monitoring brand mentions to enhancing ratings. Фокус на очистке поисковой выдачи и замещении негативного контента позитивным.

Локация: Hybrid in Kyiv

Компания

hirify.global is a venture builder that creates international product IT companies following venture investment rules.

Что делать

• Developing and implementing ORM and SERM strategies.
• Administering company profiles on external resources like Trustpilot and Sitejabber.
• Regularly monitoring brand mentions and analyzing competitor activity.
• Working with copywriters/partners and coordinating the moderation team.
• Cleaning search results by replacing negative content with positive content.
• Searching for contractors and setting tasks for content creation.

Требования

• Understanding of SERM and ORM principles.
• English: Upper-Intermediate (B2) or higher.
• Experience working with review platforms (Trustpilot, Sitejabber, Reviews.io).
• Ability to work with content: create clear technical specifications, check texts, and control communication style.
• Skills in researching the information field and conducting comparative analysis of competitors.

Хорошо, если есть

• Knowledge of SEO tools for search analysis (Ahrefs, Semrush, Mangools).
• Experience with automatic monitoring systems (e.g., Brand24).
• Understanding of Reddit and G2 platforms.
• Experience working with freelance exchanges (Upwork, Fiverr).
• Experience submitting requests to remove content or appeal false reviews.

Культура и преимущества

• Internal clubs for professional areas: marketing, development, finance, recruiting.
• Compensation for training: courses, conference attendance.
• Medical insurance and a corporate doctor.
• Compensation for a Mental Health program.
• Free sports classes with corporate trainers.
• Breakfasts and lunches in the office.