Senior Solutions Engineer (Growth)

TL;DR

Senior Solutions Engineer (Growth): Engaging with customers to articulate the value proposition of Grafana's observability stack and closing high-velocity opportunities with an accent on technical evaluations, product presentations, and competitive knowledge. Focus on solving technical and customer problems, driving product conversations, and providing a feedback loop to product and engineering teams.

Location: Remote, ideally located in the Bay Area, United States

Salary: $204,000–$254,000 (OTE)

Company

hirify.global is a remote-first, open-source company providing observability solutions with its Grafana LGTM Stack (Mimir, Loki, Tempo) to over 3,000 companies globally.

What you will do

• Partner with Sales to articulate Grafana's value proposition, vision, and strategy to customers.
• Own technical engagements with customers and help close high-velocity opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on products and the competitive landscape.
• Drive product conversations based on need and problems learned during customer interactions.
• Enhance documentation, write blog posts, record videos, and create other enablement material.

Requirements

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
• Strong judgment, collaboration, and leadership skills for a startup environment.
• Ability to work and collaborate effectively with an international remote team.
• First-class written and oral communication skills to articulate value proposition and technical advantages.
• Technical mindset with a desire to grow technically.

Culture & Benefits

• 100% Remote, Global Culture with talent from around the world.
• Tackle meaningful work in a high-growth, innovation-driven environment.
• Transparent communication, open decision-making, and empowered teams with a low ego culture.
• Shared ownership through Restricted Stock Units (RSUs) for every team member.
• Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
• In-person onboarding for new team members to learn about hirify.global.