Post-Sales Solution Architect (LatAm)

TL;DR

Post-Sales Solution Architect (LatAm): Providing expert technical guidance and support for customer integrations of a full-cycle verification platform with an accent on identifying optimal integration strategies and troubleshooting complex technical issues. Focus on collaborating with clients, validating integrations, and coordinating with the product team for improvements.

Location: Remote-first, truly global. Work from the place that works best for you.

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance from identity and business verification to ongoing monitoring.

What you will do

• Engage directly with customers, providing expert technical guidance during the integration process.
• Collaborate closely with clients to identify and select optimal integration strategies.
• Conduct thorough testing and validation of customer integrations.
• Coordinate with the Product team to communicate client feedback and support ongoing product improvements.
• Diagnose and troubleshoot complex technical integration issues efficiently and effectively.

Requirements

• At least 2 years of relevant experience as a Solution Engineer, Solution Architect, or Technical Support specialist in software architecture and technical integrations.
• Proven experience writing or modifying scripts (Python, Java).
• Strong proficiency in REST API and SQL.
• Familiarity with using Postman to test and debug API requests.
• Experience utilizing browser development tools (console) to debug web applications.
• Practical knowledge of HTML and CSS for troubleshooting web-related issues.
• Knowledge and practical experience with Kibana/Elastic Stack.
• Advanced knowledge of English, Portuguese and Spanish is required.

Culture & Benefits

• Remote-first, trust-based culture with true flexibility in working hours.
• Extra time off for your birthday, personal days, and holidays.
• Work that matters, contributing to a secure, accessible, and inclusive digital world.
• Fair and transparent compensation benchmarked to the market.
• Opportunity to work in a truly global environment across continents and time zones.
• Clear goals, open feedback, personal development plans, and learning opportunities.
• Fully covered team offsites a few times a year.
• Provision of necessary tools and hardware.
• Friendly, open, and kind team culture that welcomes individuality.

Hiring process

• TA screening
• Hiring Manager Interview
• Final Interview