Business IT Manager

TL;DR

Business IT Manager: Defining, implementing, and operating the short to medium term IT strategy, leading and developing the Business IT function, and ensuring 24/7 availability of critical applications. Focus on driving operational excellence across service delivery, incident management, asset lifecycle, and support processes, while leveraging AI tooling for productivity and continuous improvement.

Location: Hybrid in London

Company

hirify.global is an online savings platform reinventing how individuals, businesses, and charities manage, protect, and grow their cash.

What you will do

• Define, implement, and operate the short to medium term IT strategy, translating goals into clear roadmaps.
• Lead and develop the Business IT function, fostering performance, engagement, and career development.
• Ensure 24/7 availability, resilience, and performance of business critical applications and platforms.
• Drive operational excellence across service delivery, incident management, and support processes.
• Own and manage budgets across M365, applications, platforms, and IT assets.
• Embed the effective use of AI tooling to improve productivity and service outcomes.

Requirements

• Proven experience defining and delivering IT strategy within a Business IT or service led environment.
• Leadership experience managing multi-level technical teams and operational functions.
• Deep understanding of end-to-end IT operations, service management, and ITIL practices.
• Experience overseeing M365 environments, cloud-first/SaaS platforms, and application lifecycles.
• Knowledge of IT risk, security best practice, and governance frameworks.
• Financial acumen with experience of owning budgets and driving cost efficiency.
• Excellent stakeholder management and communication skills.
• Familiarity with AI tools such as M365 Copilot and interest in driving adoption.

Culture & Benefits

• Competitive bonus scheme designed to reward high performance.
• Flexible benefits budget to fund meaningful personal benefits.
• Around the World scheme, offering 3 months work from anywhere.
• Mental wellbeing support with access to therapy and mental health sessions through Spill.
• £1,000 personal development budget to support professional growth.
• Private health care with AXA, including reduced gym memberships.
• Medical cash plan for dental and optical expenses.
• Matched pension contributions up to 5%.
• 25 days holiday, plus bank holidays, well-being days, and volunteering days.