обновлено 3 дня назад
Customer Success Engineer (Data Security)
140 000 - 160 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Success Engineer (Data Security): Optimizing customers' utilization and ROI in a data security platform with an accent on driving adoption, designing customized use cases, and resolving technical issues. Focus on establishing trusted advisor relationships, influencing product roadmap, and ensuring full value realization from Cyera's platform.
Location: Remote, US (North Central). Travel between 25-50% annually is expected.
Salary: $140,000-$160,000 (base salary only).
Company
Cyera is a leading data security platform reinventing how businesses secure data in the cloud era, trusted by security teams at leading global businesses.
What you will do
- Serve as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
- Establish trusted advisor relationships with customers at all levels, from practitioners to executives.
- Drive customer adoption through effective onboarding, training, and customized use case design.
- Proactively ensure customers realize the full value and maximize ROI, leading ongoing engagement and expansion.
- Troubleshoot and resolve technical issues, monitor customer well-being, and advocate for customer feedback to influence the product roadmap.
- Collaborate with customers on joint success plans, document best practices, and mentor other team members.
Requirements
- Associates degree or equivalent experience required, Bachelor’s degree in Computer Science or similar a plus.
- Experience in a fast-paced, deadline-oriented startup environment with a results-oriented mindset.
- Proficiency in SQL, scripting languages (e.g., Python), and hands-on experience with cloud environments.
- 3+ years of hands-on experience with data technologies and cloud technologies (e.g., databases, infrastructure, IAM).
- Demonstrated expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management.
- Prior experience working in a software company in a technical customer-facing role.
- Excellent interpersonal, customer relations, and communication skills, capable of leading executive meetings and technical workshops.
Culture & Benefits
- Ability to work remotely with office setup reimbursement.
- Unlimited PTO, paid holidays, and sick time.
- Health, vision, and dental insurance; life, short and long-term disability insurance.
- Opportunity to join a thriving organization reinventing data security and making a significant impact.
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