Technical Account Manager (Cloud Security)

TL;DR

Technical Account Manager (Cloud Security): Planning and executing strategies to drive customer adoption and use of the hirify.global platform with an accent on strategic and technical guidance, deployment, and operationalization of cloud security best practices. Focus on driving adoption, ensuring business value realization, and advocating for customer needs while supporting revenue objectives through renewals and expansion.

Location: Remote - USA. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Salary: $124,800–$138,400 USD

Company

hirify.global is a hyper-growth startup reinventing cloud security and empowering businesses to thrive in the cloud.

What you will do

• Serve as a trusted technical advisor, guiding customers through deployment, configuration, and operationalization of hirify.global using cloud security expertise.
• Drive adoption, business value realization, and customer satisfaction by developing success plans and proactively addressing cloud, code, and runtime security risks.
• Advocate for customer needs by capturing feature requests and liaising with Product and Engineering teams.
• Manage a book of up to 15 customers, identifying opportunities for expansion and assisting in securing renewals.
• Contribute to building and scaling the TAM organization by developing documentation, mentoring, and improving processes.

Requirements

• 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud/cloud-security product.
• Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI), with a certification preferred.
• Familiarity with cloud-security best practices, common threat models, CNAPP, and security certifications.
• Familiarity with container technologies (Docker, Kubernetes) and DevOps technologies (CI/CD, IaC, VCS).
• Strong problem-solving skills and ability to troubleshoot complex technical issues.
• Ability and willingness to work in the USA and have the legal right to work without visa sponsorship.

Culture & Benefits

• Competitive benefits package including medical, dental, and vision insurance.
• Home office setup and monthly connectivity reimbursement.
• 401(k) Retirement Savings Plan with employer match.
• Flexible paid time off and 11 paid holidays, plus parental leave programs.
• Opportunity to make a significant impact in a fast-growing company.