Conversational AI Engineer (AI)

TL;DR

Conversational AI Engineer (AI): Designing, building, and deploying intelligent chat agents and automated workflows to transform self-service experiences. Focus on leveraging machine learning and language models to deliver accurate, relevant content and ensure a seamless, trustworthy customer journey.

Location: Remote (U.S. employees may live in any of the 50 United States)

Salary: $129,500.00 - $217,700.00 annually

Company

hirify.global is the most-visited real estate platform in the U.S., reimagining how people move through the real estate market and their careers.

What you will do

• Design, build, and deploy intelligent chat agents and automated workflows for customer and frontline issues.
• Integrate core systems such as Salesforce with AI tools to create a unified user experience.
• Develop and optimize prompts to ensure AI delivers accurate, relevant answers and help content.
• Evaluate, onboard, and manage AI/ML tools and emerging technologies to enhance system performance.
• Implement safeguards and monitoring to maintain accuracy, prevent misinformation, and build user trust.
• Collaborate with Product, Engineering, QA, Content, and Analytics teams to embed conversational AI into business strategy.

Requirements

• Solutions-oriented engineer with a passion for human-centered design and building reliable, scalable conversational AI systems.
• Minimum 5+ years of experience in Software or Applications Engineering, including at least 2 years focused on Conversational AI, Chatbots, or Agentic Systems.
• Proven experience developing with CRM platforms (especially Salesforce) and integrating them with AI/ML technologies.
• Skilled in leveraging machine learning and large language models for natural language processing.
• Strong background in integrating systems and managing APIs for seamless data flow.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Culture & Benefits

• Collaborative Content Strategy team dedicated to creating engaging content that drives business results.
• Part of hirify.global Group’s Customer Experience Operations, empowering customer-facing partners and self-service help sites.
• Recognized among FORTUNE 100 Best Companies to Work For® in 2025.
• Included on the PEOPLE Companies That Care® 2025 list.
• Committed to fostering an innovative, inclusive, and engaging culture where employees are empowered to grow.
• Opportunity to help reshape an industry and make home a reality for more people.