Alpha Affiliates
1 month ago
Support Agent
Вакансия размещена на Hirify напрямую от HR/нанимающего менеджера
У таких вакансий всегда прямой контакт. Eсли HR не отвечает, пишите в поддержку
Описание вакансии
We are Alpha Affiliates and we are looking for a Support Agent to join our team!
Responsibilities
Direct communication with players via chat & email.
Check-up of client documents necessary for KYC procedures & other ongoing requests.
Forwarding any VIP-customer communications to necessary departments.
Monitoring platform requests in JIRA & acting on them.
Requirements
Strong English and Russian verbal and written communication skills.
Knowledge of German, Spanish will be an advantage.
Good communication skills.
Experience in iGaming industry will be an advantage.
Experience working with the LATAM market is required.
Desire to learn & improve their own skills.
Conditions
Remote work format.
Competitive compensation package ensures your hard work is rewarded.
Join a friendly and professional team committed to excellence.
Benefit from 21 working days of vacation to rejuvenate and recharge.
Contact me:
Responsibilities
Direct communication with players via chat & email.
Check-up of client documents necessary for KYC procedures & other ongoing requests.
Forwarding any VIP-customer communications to necessary departments.
Monitoring platform requests in JIRA & acting on them.
Requirements
Strong English and Russian verbal and written communication skills.
Knowledge of German, Spanish will be an advantage.
Good communication skills.
Experience in iGaming industry will be an advantage.
Experience working with the LATAM market is required.
Desire to learn & improve their own skills.
Conditions
Remote work format.
Competitive compensation package ensures your hard work is rewarded.
Join a friendly and professional team committed to excellence.
Benefit from 21 working days of vacation to rejuvenate and recharge.
Contact me: