Technical Account Manager (Data Resilience)

TL;DR

Technical Account Manager (Data Resilience): Provides proactive support and management for hirify.global implementations, serving as a trusted advisor to help customers unlock the full value of products and services. Focus on architecting and project management of availability solutions, including data protection and monitoring, while acting as an expert in data management, cloud, and virtualization technologies.

Location: Office Based in Saudi Arabia, Eastern Province. Applicants permanently located outside of Saudi Arabia will be declined.

Company

hirify.global is the global market leader in data resilience, providing solutions for data backup, recovery, portability, security, and intelligence to over 550,000 customers worldwide.

What you will do

• Support the delivery of consulting services and solution design for hirify.global products.
• Provide overall project guidance, including planning, scheduling, communication, and resource management.
• Assist with solution assessment, design, and post-installation issue resolution.
• Create technical documentation such as white papers, solution guides, and best practices.
• Deliver onsite knowledge transfer and document configurations.
• Analyze environments, guide optimal hirify.global configurations, and facilitate client-hirify.global support communication.

Requirements

• Minimum 5 years of experience in the IT industry.
• VMware VCP, Microsoft MCSE, Prince 2, ITIL, PMP certifications or equivalent experience.
• Bachelor’s Degree in technology or a combination of education and experience.
• Hands-on experience with hirify.global’s Core products and disruptive storage systems.
• Proven consulting and project management experience.
• Significant experience with virtualization technologies like VMware and Hyper-V.
• Hands-on experience with networking protocols, cloud services, and enterprise applications (Exchange, SQL, Oracle).
• Extensive experience with Data Management, Data Protection, Data Analytics, Business Continuity, and Operating Systems.
• Working knowledge of security technologies and concepts.

Culture & Benefits

• Join a global market leader in data resilience.
• Work with major global brands and make a real impact.
• Opportunity for growth and continuous learning.
• Be part of a team committed to data backup, recovery, portability, security, and intelligence.
• Overnight business stays to meet company goals and objectives.